Refund Policy
Refund Policy for Spices and Seasonings
At CJ’s Cajun Seasoning, we take great care to ensure our spices and seasonings are of the highest quality. Due to the nature of food products, we have specific guidelines for returns and refunds to protect the safety and satisfaction of our customers.
Eligibility for Refunds
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Unopened and unused spice or seasoning products may be returned within 14 days of delivery for a full refund or exchange.
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Items must remain in their original packaging, sealed, and free from tampering to qualify for a return.
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For quality concerns or product defects (such as incorrect item shipped, damaged packaging, or contamination), please contact us within 7 days of delivery with details and photos for verification.
Non-Refundable Items
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Opened, used, or partially consumed spice and seasoning products cannot be returned due to health and safety regulations.
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Promotional, clearance, or final-sale items are non-refundable.
Refund Process
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To initiate a return, contact our customer service team at cjscajunseasoningms@gmail.com with your order number and reason for return.
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Once your return is approved, you will receive instructions for sending the product back.
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Refunds will be issued to your original form of payment within 5–10 business days after we receive and inspect the returned items.
Shipping Costs
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Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped or product defect).
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Shipping fees are non-refundable except in cases of defective or incorrect items.
Exchanges
When available, we are happy to provide exchanges for unopened products returned within the eligibility period.