Privacy Policy

5. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your personal information only in the limited circumstances described below.

 

5.1 Service Providers and Third-Party Processors

We engage trusted third-party service providers to assist us in operating our business and providing our services. These service providers are authorized to use your personal information only as necessary to perform the services contracted with us.

 

Current third-party service providers include:

• Wix.com Ltd. — Website hosting, e-commerce platform, and payment processing infrastructure. Wix may collect and process data in accordance with its own privacy policies.

• Google LLC (Google Analytics 4) — Web analytics services to help us understand how visitors interact with our Website.

• Payment Processors (e.g., Wix Payments, PayPal, Stripe) — Secure processing of payment transactions. These processors are PCI-DSS compliant and handle payment card data independently of our systems.

• Shipping Carriers — To fulfill and deliver your orders, we share your name, shipping address, and order details with our shipping partners.

• Email Marketing Platforms — If you subscribe to our newsletter, your email address and name may be stored and processed by our email marketing service provider.

 

Each service provider receives only the minimum information necessary to perform their specific function.

 

5.2 Legal Requirements

We may disclose your personal information if required to do so by law, regulation, court order, or governmental authority, or if we reasonably believe that such disclosure is necessary to: (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) prevent or investigate possible wrongdoing in connection with our services; or (d) protect the personal safety of users of our Website or the public.

 

5.3 Business Transfers

In the event that eakoesystems Holding Co., LLC is involved in a merger, acquisition, reorganization, asset sale, or similar transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website if such a transaction occurs, and we will inform you of any choices you may have regarding your personal information.

 

5.4 We Do Not Sell Personal Information

We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their own marketing, advertising, or commercial purposes. This applies to all consumers, including California residents exercising rights under the California Consumer Privacy Act (CCPA).

 

6. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our retention practices are as follows:

• Order Records: Customer order and transaction records are retained for a period of seven (7) years from the date of the transaction in order to comply with applicable legal, tax, and accounting obligations.

• Marketing Email List: Email addresses and related marketing preferences are retained until you unsubscribe from our communications or submit a verifiable request for deletion.

• Google Analytics Data: Behavioral and usage data collected through Google Analytics 4 is retained in accordance with Google's default retention period of fourteen (14) months, after which it is automatically deleted.

• Cookies: Cookies expire according to their individual expiry settings. Session cookies are deleted when you close your browser. Persistent and analytics cookies expire according to the timelines set by the respective cookie issuer.

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When personal information is no longer required for its original purpose and no legal obligation requires its retention, we will securely delete or anonymize it.

 

7. DATA SECURITY

We take the security of your personal information seriously and implement a variety of technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction.

 

Our security measures include:

• SSL/TLS Encryption: Our Website uses Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our Website.

• Wix Platform Security: Our Website is hosted on the Wix platform, which maintains its own suite of security controls, infrastructure protection measures, and compliance certifications.

• PCI-DSS Compliant Payment Processing: All payment card data is processed by PCI-DSS compliant third-party payment processors. We do not store, transmit, or process full payment card numbers on our own systems.

• Access Controls: Access to personal information within our organization is limited to personnel who require it to perform their job functions.

 

LIMITATION OF LIABILITY: While we strive to protect your personal information using commercially reasonable security measures, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information. Any transmission of personal data to our Website is at your own risk. In the event of a security breach that affects your rights and freedoms, we will notify you in accordance with applicable law.

 

8. Your Rights Under GDPR (EU/EEA Residents)

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal information. These rights include:

• Right to Access: You have the right to request a copy of the personal information we hold about you, along with information about how we use it.

• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

• Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal information, subject to certain exceptions (such as our obligation to retain data for legal or tax compliance purposes).

• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances, such as while we verify the accuracy of the data or consider an objection.

• Right to Data Portability: You have the right to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.

• Right to Object: You have the right to object to the processing of your personal information where we rely on legitimate interests as our lawful basis, or where your personal information is used for direct marketing purposes.

• Rights Related to Automated Decision-Making: You have the right not to be subject to a decision made solely on the basis of automated processing, including profiling, that produces legal or similarly significant effects concerning you. We do not currently use automated decision-making processes in a manner that produces such effects.

• Right to Lodge a Complaint with a Supervisory Authority: You have the right to lodge a complaint with your local data protection supervisory authority if you believe that our processing of your personal information violates applicable data protection law.

 

Lawful Basis for Processing

• Where GDPR applies, we process your personal information on one or more of the following lawful bases:

• Contract Performance: Processing is necessary for the performance of a contract with you (e.g., to fulfill your order and provide customer support).

• Legitimate Interests: Processing is necessary for the purposes of our legitimate business interests (e.g., fraud prevention, improving our Website, and analytics), provided those interests are not overridden by your rights and freedoms.

• Consent: Where we rely on your consent (e.g., for marketing emails or non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

• Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.

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Response Timeframe

We will respond to verifiable GDPR rights requests within thirty (30) days of receipt. Where requests are complex or numerous, we may extend this period by an additional sixty (60) days, in which case we will notify you of the extension within the initial thirty-day period.

 

9. Your Rights Under CCPA (California Residents)

If you are a resident of the State of California, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the "CCPA"), provides you with specific rights regarding your personal information. This section describes those rights and explains how to exercise them.

 

• Right to Know: You have the right to request that we disclose to you (a) the categories of personal information we have collected about you, (b) the categories of sources from which we collected it, (c) our business or commercial purpose for collecting it, (d) the categories of third parties with whom we share it, and (e) the specific pieces of personal information we have collected about you.

• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions permitted by law (such as retaining records required for legal or tax compliance).

• Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. We do not sell, rent, or trade personal information to third parties for monetary or other valuable consideration. Therefore, there is no sale for you to opt out of.

• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA privacy rights. We will not deny you goods or services, charge you different prices, provide you a different level of quality, or otherwise discriminate against you for exercising your rights under the CCPA.

• Right to Correct: You have the right to request that we correct any inaccurate personal information that we maintain about you.

 

How to Submit a Request

California residents may submit a verifiable consumer request to exercise their rights by:Sending an email to: cjscajunseasoningms@gmail.com

Completing the contact form available at: cjscajunseasoning.com

 

You may make a request on behalf of yourself or on behalf of your minor child. To protect your privacy and verify your identity, we may require you to provide certain information before processing your request. We will not require you to create an account with us to submit a request.

 

Response Timeframe

We will respond to a verifiable consumer request within forty-five (45) days of receipt. If we require more time (up to an additional forty-five (45) days), we will notify you of the extension within the initial forty-five-day period.

 

10. Children's Privacy

Our Website and products are not directed to children under the age of thirteen (13). We do not knowingly collect, use, or disclose personal information from children under 13 years of age.

 

If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately at cjscajunseasoningms@gmail.com. If we discover or are notified that we have inadvertently collected personal information from a child under the age of 13, we will promptly delete such information from our records.

 

If you are between the ages of 13 and 16 and located in the European Union, certain processing of your personal information may require parental or guardian consent under applicable law. Please do not use our Website if you are under the age of 13.

 

11. Third-Party Links

Our Website may contain links to third-party websites, platforms, social media pages, or other external services that are not operated or controlled by us. These links are provided for your convenience and informational purposes only.

 

This Privacy Policy applies solely to our Website and to personal information collected by us. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policy of every website you visit before providing any personal information.

 

The inclusion of any link on our Website does not imply our endorsement of the linked website or any association with its operators.

 

12. Changes to This Policy

We reserve the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our business practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will post the updated version on our Website with a revised "Last Updated" date at the top of this page.

 

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our Website following the posting of any changes to this Policy constitutes your acceptance of those changes.

 

Where required by applicable law, we will provide you with additional notice of material changes (such as via email notification) or obtain your renewed consent before the changes take effect.

 

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices — or if you wish to exercise any of your rights as described in this Policy — please contact us using the information below:

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CJ's Cajun Seasoning | eakoesystems Holding Co., LLC

Quinlan, Texas

Email: cjscajunseasoningms@gmail.com

Phone: 769-233-5988

Website: cjscajunseasoning.com

 

We will make every effort to respond to your inquiry in a timely and professional manner.